SHIPPING INFORMATION

SHIPPING

 

SHIPPING METHOD & LEADTIME

Deliveries to Hong Kong are handled by Fedex or SF Express. All shipments sent by Jesmée are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours: Monday to Friday, from 9:00 am till 6:00 pm (with the exception of Hong Kong and China public holidays).

The merchandise will be dispatched per the ordering lead time stated on your orders to our forwarders, the leadtime required by the forwarder from the pick up to your destination county varies and can be tracked online at Jesmée.com

 

TRACK YOUR STATUS

 As soon as we have shipped your order, you will receive an email stating the Fedex or SF Express tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

 

SHIPPING COSTS, Duties, VAT

Shipping costs, duties and/or VAT will be listed once your order is processed towards the total, and upon your confirmation of the order. Proceeding with the order implies you have agreed with the shipment cost incurred for your order.

 

What is Jesmée's International Pricing?

The list price for the product does NOT include any duties and taxes nor the shipping fees. If Import duties, VAT, consumption tax and/or GST applies to your destination country, the charges will be listed upon your, added towards the total value you are required to settle. If more than one of such charges apply (duties, VAT, consumption tax and/or GST) to your order, they are combined into one cost-line item. Upon check out on your purchase, you agree with the shipment cost incurred to your order.

 

How does International Shipping Work?

The time that the item will take to arrive to you will vary depending on destination. The shipping status can be tracked on your purchase account at Jesmée.com

Jesmée will ship your order using either Fedex or SF Express, depending on your destination country. The shipping charge will be listed upon your order being processed towards the total value your are required to settle. Upon check out on your purchase, you agree with the shipment cost incurred to your order.